FREQUENTLY ASKED QUESTIONS

FAQ

/ FAQ

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GENERAL INFORMATION

1. Where is 7373 Events Place located?

We are located at 7373, Bakawan Street, Barangay San Antonio, Makati City, Metro Manila. You can view our location through Google Maps.

2. What are your operating hours?

Sunday-Thursday | 10:00 AM to 12:00 AM

Friday-Saturday | 10:00 AM to 2:00 AM

3. Do I need a reservation to visit?

Walk-ins are welcome for both dining-in and using the KTV rooms, however, if you plan on visiting on the weekends, we recommend making a reservation. You can proceed to do so here.

4. Is parking available on-site

Yes, parking is available onsite for free, but limited and on a first-come first-served basis. You can also find paid parking spots 200 meters away from the venue.

5. Are your rooms air-conditioned and private?

Yes, all rooms are air-conditioned, sound-insulated and completely private with the exception of the ground floor dining area.

6. Can I tour the venue before booking?

Absolutely! You can visit us anytime for free. A company representative will assist you during the tour.

7. Is the venue accessible for people with disabilities?

Yes, our building includes elevator access and PWD-friendly facilities.

SERVICES & OFFERINGS

1. What services does 7373 Events Place offer?

🏢 VIP Event Venue Customization🍽️ Buffet Catering – Filipino & International Cuisine

🎨 Event Styling & Custom Themes 🎤 Live Entertainment & Hosts 📸 Professional Photo & Video Coverage

🍸 Open Bar & Beverage Packages 🎉 Kids Party Packages & Entertainers

🍿 Fun Food Carts (Ice Cream, Popcorn, etc.)

2. Do you offer dine-in options for both individuals and groups?

🍴 All-Day Dining Menu (Individual or Small Groups) , Filipino Buffet Packages (Group Bookings),

🌍 International Buffet Packages (Premium Selections) , ➕ Food Add-Ons & Upgrades 🐖 Whole Lechon

🧀 Grazing Table 🍰 Custom Cakes (2-Layer or Premium)

🍿 Food Carts (Ice Cream, Sorbetero, Popcorn, Cotton Candy, Fish Balls, Taho and more)

3. What is included when booking a VIP or function room?

Venue Amenities Fully airconditioned VIP room Built-in event design theme Use of tables &

chairs (arranged to your setup) Use of TV projector or LED screen (if available) Basic sound system

+ 2 microphones. Dining & Service Inclusions

4. Is the venue available for all types of events (e.g. birthdays, meetings, corporate)?

🎉 Social Events Birthdays (Kids, Teens, Adults) Debuts & Anniversaries Baptisms & Christening Receptions Family Reunions Wedding Receptions or Engagements Graduation & Alumni Celebrations Holiday Parties (Christmas, New Year, etc.) .

🏢 Corporate & Business Events Company Meetings or Trainings Product Launches & Brand Activations Networking Events & Conferences Award Ceremonies or Recognition Nights Team Building Lunches/Dinners Business Presentations

🎓 Educational & Community Events School Programs or Parent-Teacher Events Church or Faith-Based Gatherings NGO & Fundraising Events Workshops & Seminars

👨‍👩‍👧‍👦 All-Day Dining with Family & Friends Perfect for walk-ins or small groups enjoying quality time with great food in private VIP rooms.

5. Do you offer packages that include food, setup, and room rental?

Yes, we do! 🎉 📦 All-in-One Event Packages at 7373 Events Place Everything you need in one convenient and elegant package! When you book with us, our standard event packages already include, just pay for your food and drinks.

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BOOKINGS & RESERVATIONS

1. How do I book a room or event space?

Step-by-Step Booking Process:

📞 Contact Us Call or Viber: 0917-527-7373 Message us on Facebook: facebook.com/7373eventsplace Visit our website: www.7373eventsplace.com 📅 Choose Your Date & Time Let us know your preferred event date, number of guests, and event type. 📋 Select Your Package Choose your menu, number of main dishes, and any add-ons like decor, host, or photo booth. 🧾 Confirm Details & Get Quotation We’ll send you a full package summary with prices and inclusions. 💵 Pay 50% Downpayment Payment methods: GCash, PayMaya, bank transfer, or cash Remaining balance is due before the event day 📧 Receive Confirmation You’ll get an official confirmation with event details and contact of your event coordinator.

2. Is there a minimum number of people required to make a reservation?

📌 Each event is customizable depending on your guest count and budget. 📞 Book or inquire now: 0917-527-7373 🌐 Visit: www.7373eventsplace.com

3. How far in advance should I book to secure a date?

Rush Bookings: Last-minute bookings (within 24hrs ) we accept . For urgent reservations just walk ins.

4. Do you require a down payment to confirm a booking?

Yes – A 50% Down Payment is Required To secure your reservation, booking confirmation.

5. Can I reschedule or cancel my reservation? What’s the policy?

✅ You may reschedule your event, subject to room availability. 📆 Please inform us at least 5 days in advance to avoid penalties. ⚠️ Rescheduling within 3 days of the event may incur charges or forfeiture of down payment, depending on reason and availability.

FOOD & BEVERAGES

1. Can I order food during my room rental?

Yes – Food is included and customizable with your room rental! When you rent a VIP or function room, you’re booking a full dining experience, not just the space.

2. What’s the difference between the All-Day Menu and the Managed Buffet?

🍴 All-Day Menu (For Individual / Walk-in Guests or Small Groups)✅ Ideal for: Casual dining, business meetings, family meals 📌 Available daily during operating hours 🧑‍🍳 Served as plated meals (not buffet).

🍽️ Managed Buffet (For Events and Group Bookings – 30 pax & up) ✅ Ideal for: Parties, celebrations, corporate functions 📌 Requires reservation and down payment 🍽️ Buffet setup inside VIP or function room

3. Are outside food and drinks allowed?

Walk-ins are welcome for both dining-in and using the KTV rooms, however, if you plan on visiting on the weekends, we recommend making a reservation. You can proceed to do so here.

4. Do you accommodate dietary restrictions or food allergies?

✅ Yes, we do! At 7373 Events Place, we prioritize the safety and satisfaction of our guests. We are happy to accommodate special dietary needs such as: 🥗 Vegetarian or Vegan 🥜 Nut-free 🐟 Seafood-free 🌾 Gluten-free 🍗 Halal preferences (with advance notice)

5. Is there a corkage fee for bringing our own drinks?

🥤 Corkage Fees: 🧃 Non-Alcoholic Drinks (soda, juices, etc.): 50% of the menu price 🍷 Alcoholic Beverages (liquor, wine, beer): 100% of the menu price 🥡 Other outside food or services: 50% corkage on menu rate for outside catering, entertainers, photographers, etc.

EVENT SERVICES

1. Do you provide event setup and decorations?

Yes! Our standard packages include venue setup with tables, chairs, and basic themes. For a more personalized touch, we offer optional décor services such as custom table settings, themed stage lighting, and full-room styling starting at ₱5,500.

2. Can I customize the room layout or theme?

Absolutely! We prioritize customization so your event reflects your personality or brand. From floor plans to color palettes and entertainment choices, our team will work with you to bring your vision to life. You may also request our Personalized Theme & Stage Lighted Design add-on.

3. Do you have in-house hosts or event coordinators?

Yes, we offer professional emcees and hosts—including singers or comedians as optional add-ons. Our in-house coordinators are also available to help manage logistics and timelines, ensuring your event runs smoothly.

4. Can I hire my own suppliers or entertainers?

Yes, but outside suppliers are subject to corkage fees (50% on food and non-alcoholic services; 100% for alcoholic beverages). We also charge ingress/egress and equipment handling fees. Coordination with our team is required to ensure a smooth integration with our services.

5. Do you provide additional services like photographers or emcees?

Yes, we offer a wide range of optional services including:

a. Professional photographers (₱25,000+)
b. Full photo-video coverage (₱60,000+)
c. Photo booths (₱6,500 for 2 hours)
d. Hosts, singers, comedians, DJs, and acoustic bands (₱15,000+)

These services are designed to enhance your event and can be bundled with your chosen package for convenience.

KTV & ENTERTAINMENT

1. Which rooms include KTV or karaoke access?

At 7373 Events Place, many of our VIP rooms are equipped with KTV (karaoke) systems, offering a fun and private entertainment experience for guests. 🎤 KTV-Equipped Rooms: Small Rooms (2–7 pax): Room 101 Room 102 Room 103 Room 105 Room 106 Medium Rooms (8–12 pax): Room 107 Room 108 Room 109 Big Rooms (13–25 pax): Room 111 Room 777 These rooms are designed to provide a cozy and enjoyable KTV experience, perfect for intimate gatherings or larger celebrations. 📌 Features: 🎶 Extensive song selection across various genres and languages 🔊 High-quality sound systems for an immersive experience 🛋️ Comfortable seating and ambient lighting to set the mood

2. Can we request KTV for large event spaces?

✅ Yes – KTV can be requested for large function rooms or event halls. While our smaller VIP rooms already include built-in KTV systems, we can also set up KTV in larger event spaces upon request .

3. Is there an extra fee for using the karaoke system?

o additional fee – KTV use is already included in your room

4. Can we bring our own playlists or USB for music?

✅ Yes – Personal music is welcome! You may bring your own: 📱 Phone with Spotify/YouTube playlist 💻 Laptop with audio files 🔌 USB drive with MP3 tracks or videos

5. Are microphones and sound systems included in the room rental?

✅ Yes – Basic sound system and microphones are included with your VIP or function room rental. 🎧 Inclusions: 🔊 Basic sound system for music and announcements 🎤 Two (2) microphones (ideal for speeches, performances, and games) 🎚️ Built-in controls or assisted setup for easy use 📺 Available TV screen or projector for lyrics or presentations

PAYMENT & POLICIES

1. What payment methods do you accept?

We accept multiple secure and convenient payment options: 💵 Cash (preferred for walk-in or same-day payments) 📱 GCash 💳 PayMaya 🏦 Bank transfer (details provided upon request) 💳 Credit card payments (via PayMaya terminal – subject to availability)

2. Is there a required deposit or service charge?

1️⃣ Required Deposit: 🔒 A 50% down payment is required to confirm and secure your event booking. 💳 Accepted via GCash, PayMaya, bank transfer, or cash 📅 Balance must be settled on or before the event date 2️⃣ Service Charge: 💼 A 10% service charge is added to the total bill ✅ Covers professional staff service, buffet handling, and setup

Additional 12% VAT also applies as per government regulations.

3. What happens if guests go over the agreed time or number?

⏰ If You Go Over the Agreed Time: An overtime charge of ₱5,000 per hour applies for use of the roof deck or 5th floor For other rooms, overtime charges will be based on room size and availability ⚠️ Overtime is subject to approval and availability on the day of the event 👥 If the Number of Guests Exceeds the Reservation: Food will be served based on your confirmed guest count + 5% buffer Additional guests will be charged per head based on your selected buffet package ⚠️ Extra seating or setup may not be guaranteed without prior notice

4. Are there any penalties for damages or rule violations?

✅ Yes – Guests are held responsible for any damages or violations during the event. To maintain a safe and quality experience for everyone, we enforce the following penalties: 🔧 Damage-Related Penalties: 🥂 Broken plates, glasses, or equipment – charged based on replacement cost 🚰 Clogged sinks or restrooms due to misuse (e.g., vomiting) – cleaning & repair fees apply 🪑 Furniture or decor damage – assessed and billed after the event

🚫 Rule Violations and Fines:

❌ Bringing pets – ₱2,000 cleaning fee per incident (poop or pee)

❌ Outside alcoholic beverages – 100% corkage or confiscation

❌ Illegal substances, firearms, or hazardous items – strictly prohibited

❌ Vandalism or abusive behavior – immediate termination of event and potential legal action

⚠️ Violation of agreed ingress/egress times – ₱1,000 per excess hour

5. How are food consumables applied to room rental?

✅ Room rental is bundled with food packages — your booking includes both venue use , food and drinks .

7373 Events Place

John 3:16: For God so loved the world that he gave his only begotten son. So that whoever believes in Him shall not perish, but have eternal life

Acts 16:31: Believe in the Lord Jesus, and you will be saved-you and your household.

Contact

Sun. to Thu. | 10 AM to 12 AM

Fri. to Sat. | 10 AM to 2 AM

info@7373eventsplace.com

+63 917 527 7373

Viber/WhatsApp

+63 917 8370211

7373 Bakawan St. Brgy. San Antonio Village, Makati City, Metro Manila

Copyright 2025 @ 7373 Events Place & Restaurant. All rights reserved